Automatic Subscription Program
Customers enrolled in the Automatic Subscription Program save 30% on future title updates. If you have opted-in to receive future revisions of a title on automatic shipment (“Automatic Subscription Program”), you will automatically receive future updates to the purchased title in the format(s) initially purchased once a new revision is released.
The frequency and number of updates may vary due to developments in the law and other publishing issues, but most James Publishing titles available for sale on JamesPublishing.com are updated every 12 to 24 months.
Any clients ordering books from our website must agree to these terms prior to purchase.
An invoice for the revision will be included in the shipment, and it will contain a charge for shipping and handling.
No minimum purchase of title updates is required, and your enrollment in the Automatic Subscription Program may be cancelled at any time by calling 1-866-725-2637 or by emailing James Publishing at [email protected].
We accept returns, refunds, or exchanges only for items damaged in transit. All of our inventory now resides at a fulfillment center instead of our company warehouse, meaning that returned products can no longer be easily integrated back into inventory like they were in 2015 and prior years. For this reason, we no longer accept returns for our products and all sales are final.
Refunds and Exchanges
To be eligible for a refund or exchange, you must email us within 7 days of receiving the ordered items at [email protected] to notify us of the damage. Please include your order number and, if available, images of the damaged items. We will ship out a replacement, if available. If a replacement is not available, we will refund the full purchase price of your item.
Lost or Stolen Packages
James Publishing is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, James Publishing will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information.
By consenting to James Publishing’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of James through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. If at any time you want to halt the texts, simply reply with STOP.