Automatic Subscription Program
Customers enrolled in the Automatic Subscription Program save 30% on future title updates. If you have opted-in to receive future revisions of a title on automatic shipment (“Automatic Subscription Program”), you will automatically receive future updates to the purchased title in the format(s) initially purchased once a new revision is released.
The frequency and number of updates may vary due to developments in the law and other publishing issues, but most James Publishing titles available for sale on JamesPublishing.com are updated every 12 to 24 months.
An invoice for the revision will be included in the shipment, and it will contain a charge for shipping and handling.
Upon the release of a new revision to a purchased title, James Publishing will notify you of the new revision and our intent to send you the update. Upon receipt of the notice, you will have 15 days to opt-out of receiving the new revision and/or enrollment in the Automatic Subscription Program. If we receive your opt-out notice after 15 days, we will contact you and send you a return label for the title.
No minimum purchase of title updates is required, and your enrollment in the Automatic Subscription Program may be cancelled at any time by calling 1-866-725-2637 or by emailing James Publishing at email@example.com.
All sales are final. We accept returns for refund or exchange only for items damaged in transit.
Refunds and Exchanges
To be eligible for a refund or exchange, you must email us within 7 days of receiving the ordered items at firstname.lastname@example.org to notify us of the damage. Please include your order number and, if available, images of the damaged items. We will ship out a replacement, if available. If a replacement is not available, we will refund the full purchase price of your item.
Lost or Stolen Packages
James Publishing is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, James Publishing will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information.